Frequently Asked Questions
- Questions about the website and ordering and delivering
- Why does my guide come from BookSource?
- How does the Search function work?
- How long will it take to deliver the guide I have ordered?
- Why do you charge post and packing?
- Can I buy your books on Amazon cheaper than I can from your site?
- Why are some of your books available cheaply on Amazon ‘marketplace'?
- Do you have any second hand or old editions I could buy?
- The guide I ordered is not what I thought I wanted. What do I do now?
- Why don’t you take American Express cards?
- Will you deliver to an address that’s not my home address?
- I want to be on the Cicerone mailing list but I don’t want to be bombarded with emails. You won’t do this, will you?
- Why aren’t Cicerone guides available on CD/DVD and other digital formats and downloads from your site?
- Will I be able to search inside the book like I can on Amazon and Google?
- Can I join a Cicerone club and get a discount?
- Questions about retail availability and distribution
- I don’t live in the UK. Where can I buy your books?
- Why can’t I find Cicerone guides in my local bookshop?
- Why does my bookshop tell me a guide is not available and then it turns out that it is?
- Why does it take so long to get a guide from a shop when I order it specially?
- Will I be able to get Cicerone guides to a particular area or country when I am visiting there?
- Questions about the guides and authors
- Why are you using extracts from Ordnance Survey maps in UK guides?
- Does Kev Reynolds really exist?
- Is Paddy Dillon Irish?
- How can I get to live in Venice and work in the Dolomites?
- Why are some of the guides covered with environmentally unfriendly PVC?
- Does the paper you use come from environmentally friendly sources?
- Questions about publishing and which guides you make
- Why are so few of your writers women?
- What do you do with a guide once the author has sent in the manuscript?
- Why don’t you do any British rock-climbing guides?
- What other areas and countries are you planning guides to in the future?
- Why are your books different colours?
- How do you keep your books updated?
- I have a question that only the author will be able to answer. How can I put this question to them?
- Why are some guides in PVC covers and some not?
- Why do you sometimes not reprint guides?
- The guide I really wanted has just gone out of print. How can I get one?
- Why are there some very old guides in your series?
- How do you decide which guides to publish?
- Questions about who Cicerone are
- You have a great number of guides. Are you a massive company?
- I use my GPS all the time. Why do I need a guidebook?
- I’ve got the Lonely Planet and Rough guides. Why do I need yours?
- The facts on the ground have changed and I have information for you. How can I send it?
- I would like to write a guide. How do I get started and get in touch with you?
- Why do you only publish guidebooks?
- Do you at Cicerone do all the walks and treks yourselves?
- Questions about activities Cicerone guides cover?
- The maps in Cicerone guides are great. Do I need to buy the real maps?
- I would like to do a long-distance trail in Britain. It’s my first time. How should I go about it?
- I would like to go walking in the Alps. Where should I start and when should I go?
- I would like to go on a trek abroad but don’t know how to start. Any recommendations?
- I have decided to go on a hut-to-hut trek in the Alps. How fit should I be? What equipment do I need?
- I have done the Tour of Mont Blanc and it was fantastic. What can I do next?
- I would like to go to the Pyrenees. Should I go for a day-walking holiday or on one of the treks?
- What is it like staying in a mountain hut?
- I am going abroad with a trekking company. Do I need the guidebook?
- What, exactly, is scrambling?
- I love my walking, but what’s the big deal about going trekking? Why is it different?
- Some of your guides are listed on the website under ‘sunshine’ walking. Do you mean easy?
- I want to go to the Himalayas. How does it differ from walking and trekking in Europe?
- How can I prepare for walking at altitude?
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