Frequently Asked Questions
Why does my guide come from BookSource?
BookSource is Cicerone’s distribution partner. BookSource is a professional book distributor based in Glasgow. We keep our books in their warehouse, all our orders go to them, they pack and post our books to you, and send all payments to us. Your internet order will go directly to them and they will send it straight to you.
We do this for two main reasons.
Firstly, so we can be sure to give all our customers the best possible professional service, however large or small they may be.
Secondly, so we can concentrate on the work of publishing high quality guides, keeping them up to date and accurate, and telling all our customers and users about them.
BookSource issues its invoicing documentation for us. Don’t let this worry you at all – they are doing it on our behalf. In terms of privacy, BookSource and ourselves hold all your information totally confidentially, and solely for the purposes of processing the transaction.
If you would like to know more about BookSource, click here http://www.booksource.net