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Privacy Policy

We are totally committed to ensuring that your privacy is fully protected.

All personal information provided to Cicerone is kept totally confidential and is only used for the purpose of processing your orders or letting you have information about Cicerone guides and books. Unless we expressly state otherwise, we do not share your information with any other party or organisation.

Order handling

We only collect the minimum possible information for processing your order. This includes your name, address and delivery address (if different) and phone/email contact details. We also need your credit or debit card details.

Every online purchase is a secure transaction. We use 128 bit SSL encryption to ensure that your important details can only be seen by Cicerone and our distribution partner, BookSource.

Our credit card processor is securetrading. For more details about securetrading, click here.

Mailing information

Cicerone keeps a register of users who have asked to receive email newsletters, postal mailings and catalogues. These are only sent to you if you ask us to do so. You may, at any time, request to be deleted from either electronic or postal mailings. We will do so straight away.

Sometimes Cicerone runs campaigns jointly with other high-quality outdoor and/or publishing companies. These will always be clearly indicated. You will have full discretion over whether to let us share your details. If you indicate that you don’t want us to share with the marketing partner for a particular campaign, we will not do so.

Your details

If you register with the Cicerone site, you can amend your details at any time by clicking on MEMBERS AREA from the website homepage.

Agreement

By submitting your details you consent to Cicerone using them for the purposes stated in this note. If we change this privacy policy at any time we will post information on the website, and if we change the policy in a way that affects you, we will email to let you know of such changes.

Questions

If you have any questions about this policy, please contact us with your question.

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Frequently Asked Questions

Why does my bookshop tell me a guide is not available and then it turns out that it is?
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Why are you using extracts from Ordnance Survey maps in UK guides?
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