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Hilary (the cheery voice on the phone) celebrates her retirement after 21 years.
Have you ever wanted to put a face to the voice that usually answers the phone at Cicerone? Hilary started working for Walt Unsworth, founder of Cicerone Press, some 21 years ago, as a temp, just filling in for a week. One thing led to another, and somehow Hilary stayed, answering the phone, processing orders, packing books, and helping people find the right guides.
Over the years technology has advanced, changes have been made, staff have come and gone. Hilary however has always been with us, calm and unflappable, always looking after our customers, whether they were major international distributors, or someone popping into our offices in Milnthorpe looking for a bargain.
Hilary is an outdoor enthusiast, and has walked and trekked in Britain, Europe and the Himalaya. Now that she and her husband, Alan, are both retired, they intend to pursue their outdoor interests of walking, sailing and cycling more regularly.
We wish her all the best for an adventure-packed retirement!