Terms and Conditions

Guides are sold at the prices indicated, with postage costs as below depending on where you are and how many guides you buy.

Our postage charges are:

UK (first class postage)

We currently offer FREE FIRST CLASS POSTAGE (UK addresses only) for all orders placed on this website.

Europe

1-2 books £2 per book

3-9 books £1 per book

10 or more books No charge

Rest of World

1-2 books £3 per book

3-9 books £1.50 per book

10 or more books No charge

 

How long will your order take to arrive?


For UK orders, all orders will normally be dispatched within 48 hours. Please note that our warehouse does not process orders on a Saturday or Sunday.

Orders to Europe will normally arrive within 5-10 working days.

Orders to the rest of the world will generally take 14-30 days possibly longer for some countries.

These timings are for guidance only as your order is in the hands of the postal system.

Our guarantee

If you are not happy with the guide, please return it in perfect condition and we will immediately replace it in the case of a production fault or refund the purchase price (including any postage paid to us) if this is what you prefer. No quibbles, no fuss, we just sort it out.

How to pay

Cards accepted

We accept Visa, Mastercard, Switch/Maestro. Your shopping on the Cicerone website is secure and we are certified by Instant SSL as a secure site. All transactions take place on a secure server.

Unfortunately we cannot take SOLO, AMEX, Diners Club, or Laser cards.

Cicerone now accept PayPal

To use PayPal as your method of payment, simply go to the checkout as normal and select PayPal as your method of payment. You will then be directed to PayPal to enter your details.

VAT

There is no VAT on book purchases made within the UK. However VAT is chargable on all of our eBooks. Prices on our website include VAT where applicable.

Duty and Customs

We are not aware of any duty and customs charges that apply to our retail sales of books. However, if there are any such charges, these are the responsibility of the purchaser as we have no control over these costs.

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Frequently Asked Questions

How do I use Cicerone ePubs on my home computer?
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Adobe Reader or Adobe Digital Editions opens but there is no ebook displayed.
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