Cicerone Help & FAQs
We've been helping customers for nearly 50 years and have distilled some of our knowledge here. If you cannot find the answer to your query please Contact Us and we will be happy to help.
How to use our new website
Ordering and Delivery
- How much is postage and packing?
- How long does delivery take?
- Will you deliver to an alternative address?
- I don’t live in the UK. Where can I buy your guidebooks?
- Can I change my delivery address?
- Do you have any second hand or old editions I could buy?
- Our no quibble refund policy
- What is BookSource?
- Will I be able to get Cicerone guidebooks to a particular area or country when I am visiting there?
- Terms and Conditions
About our Guidebooks and Authors
- Why are your guidebooks different colours?
- What is the difference between a reprint and a new edition?
- Why are only some of the guidebooks covered with PVC?
- Why do you sometimes not reprint guidebooks?
- Does the paper you use come from environmentally friendly sources?
- What other areas and countries are you planning guidebooks to in the future?
- The guidebook I really wanted has just gone out of print. Can you suggest how I might get one?
- Can I ask an author a question?
- I've got an update for you
- What are the updates and how do I get them?
- I am going abroad with a trekking company. Do I need the guidebook?
- How do you decide which guidebooks to publish?
- Why are some of your very old guidebooks still for sale?
- What countries do your guidebooks cover?
Maps and Mapping
- What maps do you use in your guidebooks?
- I use my GPS all the time. Why do I need a guidebook?
- What are GPX files?
- How can I get the GPX files for my guidebook?
- The maps in Cicerone guidebooks are great. Do I need to buy the real maps?
- How do I open the GPX files?
Questions about Cicerone
- Can I join a Cicerone club and get a discount?
- You have a great number of guidebooks. Are you a massive company?
- Do you do all the walks and treks yourselves?
- How do you make a guidebook?
- Do you have a newsletter?
Ebooks
- How much is postage and packing?
- How long does delivery take?
- Will you deliver to an alternative address?
- I don’t live in the UK. Where can I buy your guidebooks?
- Can I change my delivery address?
- Do you have any second hand or old editions I could buy?
- Our no quibble refund policy
- What is BookSource?
- Will I be able to get Cicerone guidebooks to a particular area or country when I am visiting there?
- Terms and Conditions
About our Guidebooks and Authors
- Why are your guidebooks different colours?
- What is the difference between a reprint and a new edition?
- Why are only some of the guidebooks covered with PVC?
- Why do you sometimes not reprint guidebooks?
- Does the paper you use come from environmentally friendly sources?
- What other areas and countries are you planning guidebooks to in the future?
- The guidebook I really wanted has just gone out of print. Can you suggest how I might get one?
- Can I ask an author a question?
- I've got an update for you
- What are the updates and how do I get them?
- I am going abroad with a trekking company. Do I need the guidebook?
- How do you decide which guidebooks to publish?
- Why are some of your very old guidebooks still for sale?
- What countries do your guidebooks cover?
Maps and Mapping
- What maps do you use in your guidebooks?
- I use my GPS all the time. Why do I need a guidebook?
- What are GPX files?
- How can I get the GPX files for my guidebook?
- The maps in Cicerone guidebooks are great. Do I need to buy the real maps?
- How do I open the GPX files?
Questions about Cicerone
- Can I join a Cicerone club and get a discount?
- You have a great number of guidebooks. Are you a massive company?
- Do you do all the walks and treks yourselves?
- How do you make a guidebook?
- Do you have a newsletter?
Ebooks
- What maps do you use in your guidebooks?
- I use my GPS all the time. Why do I need a guidebook?
- What are GPX files?
- How can I get the GPX files for my guidebook?
- The maps in Cicerone guidebooks are great. Do I need to buy the real maps?
- How do I open the GPX files?